Shipping policy

Shipping Costs

Shipping cost depends on the service and order weight and will be calculated at the checkout.

Standard UPS cot by weight:

Weight Range Estimated Base Cost
1–5 lbs $7 – $14
6–10 lbs $15 – $20
11–20 lbs $20 – $30
21–50 lbs $30 – $60
51–100 lbs $60 – $100

 

Shipping Range

  • Delivery Area: We currently ship within United States.
  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days, Monday to Friday.  Custom or made-to-order products may require additional production time.
  • Cut-off Time: Orders placed before 22:00 (GMT−6) will be processed the same day; those placed after will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 2-3 business days after processing, depending on the destination.

Shipping Process

  • Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
  • Some orders may ship in multiple packages to ensure safe delivery. You will receive separate tracking numbers if applicable.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.
  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

For any questions, contact us at info@mg-sign.com.

Contact

Website name: MG Sign 

Address : 253 Short Hills Ave, Springfield, NJ 07081, United States

E-Mail: info@mg-sign.com

Phone: +13474996183